Can I keep my doctor with a Marketplace plan?
Only if that doctor is in the network of the exact plan you pick. How to check the directory, the billing office and the hospital before you enroll.
- One company sells many plans, and an office may take only some of them, so ask about the plan by name.
- Check the plan's list of doctors and the doctor's billing office, and trust the billing office if they disagree.
- Those lists go out of date and a network can change at renewal, so check again each year.
Only if that doctor is in the network of the exact plan you pick. A network is the list of doctors and hospitals a plan has contracts with. Marketplace networks here can be narrow, so check before you enroll.
Check before you enroll, not after
Do not just ask whether the office takes a company. One company sells many plans. An office can be under contract for some of them and not for others.
Ask this. Are you in network for this exact plan, for the coming plan year? Ask the billing office rather than the front desk, and write down who told you and the date. That question heads off most billing surprises.
Use two sources
- Call the doctor's billing office and ask about the plan by name.
- Look the doctor up in the plan's provider directory, the list it publishes.
- If the two disagree, go with the billing office and ask the plan to confirm in writing.
Plan directories are often out of date. That is a known problem across the industry, not a local one. A name in a directory is not a promise, so confirm with the office.
Check the hospital separately
A doctor can be in network while the hospital he sends patients to is not. Ask which hospital your doctor uses, then check it against the plan.
Do the same for any lab, imaging center or specialist you see often.
Plan types and what they mean
- HMO. Care inside the network only, and you usually need a referral, a written okay from your main doctor, to see a specialist. Nothing outside is covered except emergencies. It is the most common Marketplace type, and usually the lowest premium, meaning the monthly bill.
- EPO. Network only as well, but usually no referral needed for a specialist.
- PPO. Care outside the network is covered, at a higher cost to you. More freedom, a higher premium, and sold less often on the Marketplace.
- POS. A mix. You usually need a referral, and you can go outside the network at a higher cost.
If keeping one doctor matters, and that doctor is not in the HMO networks sold here, a PPO may be worth the higher premium. Check whether one is offered in your county.
Protection against surprise bills
Federal rules now protect you from surprise balance billing in two cases. Balance billing is a bill from an out of network doctor for the part your plan did not pay.
One is emergency care at a facility outside your network. The other is an out of network doctor who treats you at an in network hospital, such as an anesthesiologist you did not pick.
That protection does not reach routine care you choose outside the network. Any bill for that is yours.
If your doctor is not in any available network
- Ask the office whether it plans to join any of the plans next year.
- Ask what a self pay visit costs, meaning you pay the office yourself. For a simple relationship that is sometimes manageable.
- Look at a PPO if one is sold in your area.
- Ask whether another doctor in the same group is in network.
Check every plan you are considering against your doctor and your hospital before you enroll. See how the metal levels work and how to apply. To have someone check with you, call our McAllen office at (956) 687 3334, or enter your ZIP code in the box on this page.
Common follow-up questions
My doctor takes my insurance company. Is that enough?
No. One company runs many plans, and an office may take only some. Ask about the exact plan by name.
Are emergencies covered out of network?
Yes. Federal rules also protect you from surprise balance billing for emergency care, and for out of network doctors who treat you at an in network hospital.
Can I change plans if my doctor leaves the network?
Usually not in the middle of the year. A network change is generally not a qualifying life event, the kind of change that lets you switch early. You would wait for open enrollment.
Want this looked at properly?
We are an independent agency in McAllen serving Hidalgo, Cameron and Starr counties. There is no obligation to talk it through.
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Health and ACA

Gerino Alejos
Licensed insurance agent · License 3128710 · NPN 18243381
Owner of McAllen Insurance Group, an independent agency on North 10th Street in McAllen. Works with clients across Hidalgo, Cameron and Starr counties on Medicare, Marketplace health, life and auto coverage. Se habla español.
